Difficult Questions in Mediation and Conflict Coaching

As a mediator and conflict coach in New Mexico, I am often confronted with how to question my clients so as to best explore an issue or dispute “trigger.” 

Conflict coach Woody Mosten frames it as getting to the “dangerous questions.”  He calls them dangerous because they require lots of honesty, sensitivity, and a willingness to work through issues.  They also require that you have already built up sufficient trust

Neuroscience, Emotions and Conflict Resolution

As a mediator in New Mexico, I strive to keep apprised of current literature and emergent theories in the mediation field.  One exciting trend is the rise of growing understanding of the importance in neuroscience and emotions in the field of mediation.  These trends are highlighted in the Summer 2011 ACResolution Quarterly Magazine, in a number of excellent articles I'd like to summarize here.